CRM to accelerate sales & service
How Health e(fx) leveraged bpm’online to accelerate sales and customer service
Health e(fx) deals with many complex calculations in their daily business, and they didn’t have time to deal with siloed marketing and separate sales data – they needed a CRM solution that aligned and built consistent and efficient processes throughout the client life cycle.
Implementing bpm’online allowed Health e(fx) to stay within their budget and achieve these improvements:
- 30% decrease in overall operating costs
- Sales, marketing, and service teams working together more efficiently
- 97% client retention rate (and continuing to improve!)
- Faster case resolution time
Watch their story to learn how they brought their teams together in one system to accelerate sales and customer service.
Still not convinced bpm’online is the right choice for your business? Download our bpm’online versus HubSpot Sales Professional comparison guide to learn more.
