CRM to achieve growth goals
How bpm’online helped Namu Travel Group achieve goals 15 years in the making
With several systems for sales, marketing, and customer service that didn’t integrate, Namu Travel Group had no easy way to visualize their customer data. They weren’t sure how to make improvements and felt stuck.
After implementing bpm’online, Namu Travel Group experienced significant benefits, including:
- Amount of time leads were in the funnel was reduced from 10 days to 6 days
- Flexibility in their processes
- Faster response rate to customer issues
- Faster profiling of new contacts to deliver more accurate results
Watch the video to hear how they achieved goals 15 years in the making because of bpm’online.
Ready to get started on your own business growth? Download our eBook How to Successfully Select and Implement a Well-Used CRM System to learn more.
