<img height="1" width="1" src="https://www.facebook.com/tr?id=241894266379435&amp;ev=PageView &amp;noscript=1">

Make your business work smarter, Integrated Business, Success with CRM

  |  
6 Min Read

Using Your Tablet To Increase CRM Benefits

Using mobile ready CRM on tablets

When it comes to CRM benefits many companies are hesitant (or even late into the game) to integrate available technology to get the highest benefit. We live in an age that requires more than simple technology: we want information constantly. If you are thinking of CRM technology as being "plugged in" you need to change your attitude to "connected". A virtual world requires that your CRM be mobile ready with 24 hour access to employees and customers alike.

Saleslogix-Mobile-ready

 

It is estimated that a third of adults in the U.S. own a tablet. This figure increases a little each year. If you are not effectively using apps to stay connected to your customers, you might be losing out on key relationships. James Berkeley, managing director of Ellice Consulting, recently told CRM Buyer:

"Customers have at their fingers tips an abundance of information. That power has dramatically changed the purchasing process and the customer relationship needs, skills and competencies." 

Increased collaboration capabilities are important when using virtual teams to manage CRM. Instead of field personnel having to relay information back, they can communicate in real time. This increases productivity for the entire organization as well as provides an enhanced customer experience.

Customers today are fast, savvy, and they expect their business partners to be as well. To stay ahead of the game, figure out a realistic way to integrate tablets to increase CRM benefits. If you are in the beginning stages of tablet use, it is worth a little time and research to find a CRM program that works for you. Both Infor (Saleslogix) Mobile  CRM and ACT! Premium Mobile are getting good reviews from field personnel at our clients. It is friendly with both Windows and Apple operating systems.

 

Related articles:

Getting it done now with Infor (Saleslogix) Mobile - using voice (speech) to text to capture notes and quickly update contact conversations

Powering up your sales team with tablets

Working your sales schedule of activities with Salesloix mobile 3.0

 

For more information, please contact us. We would love to brainstorm and answer any CRM questions that arise.

Where do you see yourself benefiting from having CRM knowledge of the customer on your tablet?

 

If you enjoyed this post, please consider leaving a comment below or subscribing to this feed to have further articles delivered to your feed reaSuccess-CRM-Consultationder.

Topics:   Make your business work smarter Integrated Business Success with CRM

New sales, service, and marketing features in Creatio 7.16.2

We are proud to announce constantly improved features in Creatio 7.16.2 to accelerate sales, service, and marketing practices.  These are the most helpful features that we view to be valuable. ...
Picture of Dick Wooden Dick Wooden 6 Min Read

7 Key Benefits for C-level Executives when considering CRM

Business leaders who consider implementing a customer relationships and management system, or CRM, want to know how CRM will benefit their company. They can expect to gain these seven key benefits. ...
Picture of Dick Wooden Dick Wooden 6 Min Read

7 Helpful Ways Mobile CRM Makes a Difference in Your Business

Customer Information at Your Finger Tips I bet that you already have a smart phone and probably also a tablet like Apple's iPad or Samsung Galaxy 10.1 (our recommendation).  Most likely you cannot ...
Picture of Dick Wooden Dick Wooden 6 Min Read