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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Big or Small, CRM Grows with Your Business - Part 4

Ed the Entrepreneur continues The Wooden Toy Story, Part 4 In Part 1, we’ve shared with you the story – fable, if you will -- of Ed the Entrepreneur and his company, Wooden Toys. Today let’s look at ...
author Dick Wooden 6 Min Read
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Big or Small, CRM Grows with Your Business - Part 3

Ed the Entrepreneur continues The Wooden Toy Story, Part 3 In Parts 1 and 2 of the Wooden Toy Story, we saw how Ed the Entrepreneur turned his dream of crafting quality wooden farm toys into a $15 ...
author Dick Wooden 9 Min Read
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B2B Customer Relationship Management: 3 Crucial Differences from B2C

The word “customer,” to many people given our everyday experiences, evokes the image of a person in a checkout line or someone pulling out their credit card to make an online purchase. The term ...
author Julie Cooper 7 Min Read
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Big or Small, CRM Grows with Your Business - Part 2

Ed the Entrepreneur continues The Wooden Toy Story, Part 2 When we left Ed and his family business (Part I), Wooden Toys had become successful enough to support his son Dave’s growing family as well ...
author Dick Wooden 7 Min Read
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Big or Small, CRM Grows with Your Business - Part 1

Ed the Entrepreneur and the lifecycle of  business success with CRM. Small to mid-sized businesses often benefit dramatically when they initiate or deepen a CRM philosophy.  It accelerates success. ...
author Dick Wooden 7 Min Read

Attitude is Everything - It Goes a Long Way toward Your Success

As you think about your day and your view of the world, consider this helpful story about "Attitude" that a good friend passed to me and I share with all of our readers:
author Dick Wooden 7 Min Read
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Profitable Customer Relationships begin with Effective Listening

Effective Listening = Profitable Customer Relationships When we blog, we create content that says what we think is important for you to hear. Sure, we encourage you to comment, but it’s our bully ...
author Dick Wooden 8 Min Read
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