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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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10 Point Plan for Consistent Success with Your Sales Organization

Questions that help you prepare your sales organization to finish BIG for this year Buyers are asking tougher questions before making a purchase. Here are the top questions Selling Power Editors ...
author Dick Wooden 9 Min Read

Customer loyalty is the real challenge, not satisfaction

In a recent article, Geoffrey James, hit on 4 keys to customer loyalty that struck a cord and I'd like to share these thoughts with you.  The article and his links can be found here....
author Dick Wooden 9 Min Read
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Big or Small, CRM Grows with Your Business - Part 4

Ed the Entrepreneur continues The Wooden Toy Story, Part 4 In Part 1, we’ve shared with you the story – fable, if you will -- of Ed the Entrepreneur and his company, Wooden Toys. Today let’s look at ...
author Dick Wooden 6 Min Read
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Big or Small, CRM Grows with Your Business - Part 3

Ed the Entrepreneur continues The Wooden Toy Story, Part 3 In Parts 1 and 2 of the Wooden Toy Story, we saw how Ed the Entrepreneur turned his dream of crafting quality wooden farm toys into a $15 ...
author Dick Wooden 9 Min Read
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B2B Customer Relationship Management: 3 Crucial Differences from B2C

The word “customer,” to many people given our everyday experiences, evokes the image of a person in a checkout line or someone pulling out their credit card to make an online purchase. The term ...
author Julie Cooper 7 Min Read
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Big or Small, CRM Grows with Your Business - Part 2

Ed the Entrepreneur continues The Wooden Toy Story, Part 2 When we left Ed and his family business (Part I), Wooden Toys had become successful enough to support his son Dave’s growing family as well ...
author Dick Wooden 7 Min Read
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Big or Small, CRM Grows with Your Business - Part 1

Ed the Entrepreneur and the lifecycle of  business success with CRM. Small to mid-sized businesses often benefit dramatically when they initiate or deepen a CRM philosophy.  It accelerates success. ...
author Dick Wooden 7 Min Read
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