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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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7 Keys to Success with CRM - Process Ties People Together

Tie People and Processes Together with CRM Once you have taken into account all the people and their needs, you need to have processes that successfully tie them together. Effective CRM processes ...
author Dick Wooden 11 Min Read
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7 Keys to Success with CRM -Getting the Right Professional to Help

In previous articles I covered the points that obtaining business and professional success with CRM is achieved with first with a people process....  Using experienced CRM consultants can make the ...
author Dick Wooden 6 Min Read
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The Twelve Golden Principles of Selling Smartly and using CRM

Principles lay the foundation for selling smarter with CRM by your side. A large part of our CRM system design and implementation involves the "Sales" side of our clients' business. So it is safe to ...
author Dick Wooden 22 Min Read

7 Critical Factors for Successful Sales Conversations- recommendation

We have some highly recommended web sites and authors that have been important to our business decisions and business philosophy.  Charles Green, author of the Trusted Advisor, recently emailed us ...
author Dick Wooden 16 Min Read
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Gaining Repeat Customer Sales from within your CRM

It cost six to seven times more to acquire a new customer than it does to sell additional services or products to current customers. So, what are you doing to make sure you understand what your ...
author Dick Wooden 8 Min Read

Bring change to your work life and helpful resources

Considering that people and things need to change to survive and better yet thrive, its also important that implementing a successful CRM system requires the managing of change.  The changes will ...
author Dick Wooden 15 Min Read
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How much consulting should you buy? Factors affecting CRM Pricing

Your company has decided to purchase a new business system - it could be accounting, warehouse management, manufacturing, CRM, QA management, service management - it really doesn't matter. What you ...
author Dick Wooden 10 Min Read
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