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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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The Secret Assassin of the CRM system

Gartner says we spent $18 billion on CRM software in 2012, and $20.4 billion on CRM software in 2013. Its vice president of research, Joanne Correia, says that CRM “will be at the heart of digital ...
author Dick Wooden 6 Min Read
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The 3X Factor - Drive CRM User Adoption

It is critical that during the CRM deployment and training process, you carefully engineer the Ah-Ha moments for your user community. These moments will crystalize the intent and purpose of why the ...
author Dick Wooden 6 Min Read
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CRM Critical Success Factor - User Feedback

Having an optimal CRM system in place — one that addresses your business needs, serves your customers well and pleases your employees — is a high-stakes proposition.  The right solution and partner ...
author Dick Wooden 6 Min Read
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CRM Project Success - Getting Inside Buy-in

Marketing the CRM Project- Building Internal success A key to a successful CRM project is to find the motivators and “Perks” of the CRM deployment for end-users and then build a groundswell of ...
author Dick Wooden 7 Min Read
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10 Commandments of CRM

As a CRM Solutions Consultant for Infor CRM, every day I strap on my headset and grab my mouse and set forth and answer the question "why should I buy CRM?"  It is always helpful to abide by The 10 ...
author Dick Wooden 5 Min Read
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The Right Solution - and Partner - Can Bring It All Together

People:  An Opportunity, Not a Roadblock  Previously we talked about CRM Implementation being a team effort and to think of the people involved as an opportunity and not a roadblock, read more here. ...
author Dick Wooden 8 Min Read
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Infor CRM is #1 on SelectHub Leaderboard

Helpful resource in evaluating CRM solutions that meet your needs As an Infor CRM channel partner we are very excited with the news that Infor CRM has been placed #1 on the SelectHub Leaderboard, ...
author Dick Wooden 3 Min Read
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