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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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More Wins and Effectiveness with One Integrated System

Selling could be more Effective While visiting with a growing small business founder and CEO recently, Robert mentioned that one of the key challenges in the business was to have a more integrated ...
author Dick Wooden 12 Min Read
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Freedom of Choice Rings True July 4th and in Best of CRM

Freedom of Choice Rings True  For America, July 4th has a very special place in our history and our culture.  It signifies our desire for freedom and the choices brave souls made over 240 years ago. ...
author Dick Wooden 10 Min Read
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Clarifying Return on Investment of Your CRM Initiative

CRM ROI  - Return on Investment of $8.71 per dollar invested What is it worth to you? This is the essential question to ask when trying to understand the return on investment of CRM. Find about the ...
author Dick Wooden 8 Min Read
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Valuable outline for crafting a successful CRM implementation

The following is a helpful outline for leading a successful CRM initiative. The importance of communications and education themes are highlighted throughout! It's important to layer in the proven ...
author Dick Wooden 14 Min Read
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A Promise Delivered on Affordable and Integrated CRM

Too many businesses have separated sales, marketing, and service operations.  Silos of information cause lack of productivity with your staff and frustrated customers who are waiting for the right ...
author Dick Wooden 9 Min Read
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Tune into WiiFM to Win CRM User Adoption

The following is from our friend, Erik Tavenner, Solution Consultant at Infor The old sales joke is - Everyone’s favorite radio station is WiiFM. Your Internal Customer has to know “What’s In It For ...
author Dick Wooden 7 Min Read
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The Secret Assassin of the CRM system

Gartner says we spent $18 billion on CRM software in 2012, and $20.4 billion on CRM software in 2013. Its vice president of research, Joanne Correia, says that CRM “will be at the heart of digital ...
author Dick Wooden 6 Min Read
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