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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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CRM Success Comes One Step at a Time

Decide to Take the First Step If you’ve been sedentary for years, you won’t immediately lose 20 pounds and finish a marathon the first time you put on your brand new running shoes. We all understand ...
author Dick Wooden 3 Min Read

Why the Future is About Entrepreneurship ...

Being an entrepreneur since an early age and also a BNI - Business Networking International member, I recently received an email that again struck on the importance of entreprenuership for the ...
author Dick Wooden 4 Min Read

Recommended reading: The 7 Secrets of Great Entrepreneurial Masters

What can great entrepreneurial masters, or GEMS, teach the rest of us? One of the advantages with my association with The Alternative Board and business coaching of entrepreneurs, is awareness of ...
author Dick Wooden 3 Min Read
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Success Requires Focus: 3 Key Areas

Success Requires Focus: It’s World Series time. The Detroit Tigers have made us Michiganders proud this year, and watching them takes me back to my days playing shortstop on our county 4-H softball ...
author Dick Wooden 7 Min Read
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How a Successful CRM System is like a Great Sand Dune

We are fortunate to live in the state of Michigan with its multiple natural wonders, in particular the great sand dunes along the western shore of Lake Michigan. ABC's Good Morning America show had ...
author Dick Wooden 6 Min Read

What a U2 concert and CRM have in common

Recently my wife and I were able to attend the U2 360 tour held in the MSU football stadium with 64,338 other fans.  WOW is the best word to describe it. We enjoyed the music, the people and the ...
author Dick Wooden 11 Min Read

Appreciate and Empower Your Customer Service CRM Superstars

Everyone has experienced bad customer service.  Maybe it was the fast food worker who forgot half your order, or the grocery store cashier who closes the line because it’s her “break,” or the ...
author Dick Wooden 4 Min Read
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