Business Success with CRM, CRM Consultant & Implementer | Success with CRM Consulting Inc.

Customer Experience Improvement Compelling Value Creation

Making your Business Development System more Social

Improving the Clients' Experience...Number 1 for 2012. While recently visiting with the founder and President of a large regional Information Technology firm, we were discussing his recent ...

Dick Wooden 8 Min Read

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Customer Experience Improvement Social Media Use

Integrated Business with CRM - Web Services and Social Media

Another area to consider is the integration of Web Services and Social Media with the customer's record in CRM. Enrich Customer Profiles with Web Services and Social Media: Build richer, more ...

Dick Wooden 4 Min Read

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Referral Marketing Social Media Use

High Touch and High Tech: High Referral Businesses Need Both

Do you fear that technology and social media marketing will mean the end of the personal touch with your clients? Not to worry. Buzz-worthy businesses are both high touch and high tech. John ...

Dick Wooden 6 Min Read

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Customer Experience Improvement Target Market

Knowing Your Ideal Customer Really Well....

"We are all in a People Business" This simple statement struck me a few years ago as I went to read a business success book- from the 1960's.... Yes, that may seem like a long time for some of you - ...

Dick Wooden 7 Min Read

Social Media Use Social CRM

Don't get left behind - Inbound Marketing Resources to the rescue

Jennifer went to Harvard Business College and began her career with an internship at a prestigious ad agency. She spent several years working for a direct mail agency. Now, with 20 years marketing ...

Dick Wooden 5 Min Read

Social Media Use Social CRM