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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Actions for a Snow Bound Day #1

Here in the Midwest and many other places across this great country we are experiencing a "snow bound day".  It is one of those times to NOT be traveling but also gives many of us time away from the ...
author Dick Wooden 7 Min Read

From How to WOW: Create a Culture of Buzz

Creating a Culture of Buzz by expanding from How to WOW: Maybe you’ve heard the FreshBooks customer service story. It involves Triscuits and demonstrates how the culture of a billing-software service ...
author Dick Wooden 7 Min Read

Drive Your Business Success with Referrals

We all know referrals are golden. They outshine even the best marketing at growing our businesses. Do you consider yourself lucky when you get a referral? If referrals are so valuable, don’t you ...
author Dick Wooden 6 Min Read
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Benefits of a Good Relationship with Your Target Audience

How does a good relationship with your various target audiences benefit your organization? Per Brian Solis in his book: “Engage – The Complete Guide for Brands and Businesses to Build, Cultivate, and ...
author Dick Wooden 4 Min Read

How your front line staff can increase referrals

Although there are many schools of thought regarding management styles in the workplace, there seems to be a common denominator in the relationship between satisfied employees and satisfied customers.
author Dick Wooden 7 Min Read

Why should your customers refer you?

It’s rare to be a one-of-a-kind business, with no competition.  If that describes your business, you are fortunate, assuming there is a demand for your business.  Nonverbal alien communicators may ...
author Dick Wooden 7 Min Read
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