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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Is your sales team burning up profit?

The topic "Is your sales team burning up profit?" caught my attention in a recent issue of my TAB, The Alternative Board, newsletter.  Joe Zente from zthree.com wrote the following. "Wise business ...
author Dick Wooden 13 Min Read
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Customer Care Excellence using Creatio CRM

Leverage Customer Relationship Management to enhance customer service and build loyalty Your CRM system has the core components of company accounts, contacts and communications of your staff with ...
author Dick Wooden 18 Min Read
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Comparing Infor CRM to HubSpot CRM + Sales Pro

Some say it’s not good to compare. But in the case of figuring out the best way to maximize your company’s sales productivity and business growth, a comparison is a must. In this post, we’re going to ...
author Dick Wooden 26 Min Read
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A sales pilot to guide informed conversations using Infor CRM

It is important to have sales acceleration tools that work inside Infor CRM to guide the sales conversations, apply consistency so nothing is forgotten and to auto record the notes for historical ...
author Dick Wooden 10 Min Read
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Inbox Guru for Infor CRM - customer feedback - new features

Improvements for Infor CRM using InboxGuru marketing automation   One of the helpful capabilities of Inbox Guru is that the results of campaigns and web page visits becomes part of a contact's record ...
author Dick Wooden 8 Min Read
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The Powerful Value of CRM Simplification

Making the Complex Simpler Your business needs can be complex, but simplifying with a good customer relationship management (CRM) can help to alleviate the challenges of trying to manage them. The ...
author Dick Wooden 11 Min Read
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Why So Many Businesses Are Orphaned from CRM Vendor

As we discussed in "5 Ways to Avoid the Pains of Being Orphaned..." post, there are several ways to avoid being orphaned by your CRM provider. But it’s important to know why this even happens in the ...
author Dick Wooden 8 Min Read
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