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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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71% of Small Business Owners Predict Healthier 2012

Success Attributed to an Advisory Board As an entrepreneur myself and also a TAB Certified Facilitator and Strategic Business Leadership Coach - it was good to hear the results of a recent survey by ...
author Dick Wooden 5 Min Read

Why the Future is About Entrepreneurship ...

Being an entrepreneur since an early age and also a BNI - Business Networking International member, I recently received an email that again struck on the importance of entreprenuership for the ...
author Dick Wooden 4 Min Read

Business Breakthrough Confidence versus Lack of a CRM System

Strategic business development success requires a CRM system You’re an entrepreneur. You’re great at what you do. You offer a product or professional service that meets your customers’ needs. And I’m ...
author Dick Wooden 5 Min Read

Take care of your customers or someone else will

Peter Drucker was known for stating the obvious, "that the purpose of a business is to create customers".  And to take this a step further, no business can stay in business without customers. As a ...
author Dick Wooden 26 Min Read

In 2012, what comes first – the sale or the customer’s satisfaction?

The Difference Between A Sales Culture and A Customer Culture In a recent article by Lior Arussy and Strativity Group, Lior writes about examples we witnessed this year and they stem from a simple ...
author Dick Wooden 11 Min Read
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Don't call us if .... 10 points of clarity of the Ideal customer

Successful businesses know the importance of clearly identifying their ideal customer. Successful business owners and sales professionals know that what you focus upon is what gets accomplished. ...
author Dick Wooden 8 Min Read
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What's in Your Asset Arsenal?

The point of a CRM knowledge database is the value it provides. If you had a system, a set of processes that captures knowledge about all the relationships of people that matters for your business ...
author Dick Wooden 7 Min Read
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