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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Factors Affect CRM Pricing – Questions we’ll be asking you

Preparing for a successful implementation of CRM system that brings change requires that many thoughtful questions be considered.  Use the following to help yourself as the "CRM Champion", to help ...
author Dick Wooden 7 Min Read

Every company should have a Santa Claus attitude

Recently we received an email from Harvey Mackay that caught our attention. And we thought- "Really: What would it be like if every company had a Santa Claus attitude...".  As a leader in your ...
author Dick Wooden 10 Min Read

71% of Small Business Owners Predict Healthier 2012

Success Attributed to an Advisory Board As an entrepreneur myself and also a TAB Certified Facilitator and Strategic Business Leadership Coach - it was good to hear the results of a recent survey by ...
author Dick Wooden 5 Min Read

Why the Future is About Entrepreneurship ...

Being an entrepreneur since an early age and also a BNI - Business Networking International member, I recently received an email that again struck on the importance of entreprenuership for the ...
author Dick Wooden 4 Min Read

Business Breakthrough Confidence versus Lack of a CRM System

Strategic business development success requires a CRM system You’re an entrepreneur. You’re great at what you do. You offer a product or professional service that meets your customers’ needs. And I’m ...
author Dick Wooden 5 Min Read

Take care of your customers or someone else will

Peter Drucker was known for stating the obvious, "that the purpose of a business is to create customers".  And to take this a step further, no business can stay in business without customers. As a ...
author Dick Wooden 26 Min Read

In 2012, what comes first – the sale or the customer’s satisfaction?

The Difference Between A Sales Culture and A Customer Culture In a recent article by Lior Arussy and Strativity Group, Lior writes about examples we witnessed this year and they stem from a simple ...
author Dick Wooden 11 Min Read
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