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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Knowing Your Ideal Customer Really Well....

"We are all in a People Business" This simple statement struck me a few years ago as I went to read a business success book- from the 1960's....  Yes, that may seem like a long time for some of you - ...
author Dick Wooden 7 Min Read

Actions for a Snow Bound Day #1

Here in the Midwest and many other places across this great country we are experiencing a "snow bound day".  It is one of those times to NOT be traveling but also gives many of us time away from the ...
author Dick Wooden 7 Min Read

For a Smile - Dog Letters from GOD

Because I love animals and have raised Golden Retrievers for 30+ years, a friend passed me the following story of a dog's life that put a smile on my face.  Hope it does the same for you.
author Dick Wooden 4 Min Read
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Transform Your Success Focus to the Customers' Experience

Learn from your customers to deliver a great customer experience and increase your business success. Forrester Research Principal Analyst Kerry Bodine says many companies put buyers into customer ...
author Dick Wooden 4 Min Read

Advice from a Glacier - as Applied to Achieving Business Success

While traveling on vacation in the great state of Alaska this summer Carlie and I got to experience the awesomeness of the world of Glaciers. Two of the national parks were:  Kenai Fjords through ...
author Dick Wooden 5 Min Read
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CRM Core Beliefs - Relations among People vs. just a Technology

Having a mindset that CRM is Technology is certainly a limited approach. It restricts the long term relationship building success. Over 20 years ago I heard a wise CRM guru state that CRM is 60% ...
author Dick Wooden 6 Min Read

For Creative Entrepreneurs Only - or those who want to be

As a business coach for entrepreneurs and as an entrepreneur myself, it is always helpful to look for ways to combine Creativity with Productivity to achieve Success.  
author Dick Wooden 6 Min Read
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