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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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CRM Is The Glue - It Ties Information & How We Work Together

We recently met with a client's IT department director, the director of customer service and key sales managers.  As we finished up our next 90 day planning, the IT director turned and stated - "CRM ...
author Dick Wooden 9 Min Read
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People: An Opportunity, Not a Roadblock

You hear it all the time: "People are our No. 1 asset." Or, "People are our most important resource." And yet it's amazing how often people get left out of the equation when a company is considering ...
author Dick Wooden 9 Min Read
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Value Creation- Determining the Worth of Well-Used CRM

Your well-used CRM system has its worth updated every day.   Your CRM purpose-built system operates the way you need it to operate and so it is adding value to your business every day. Having this ...
author Dick Wooden 18 Min Read
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Understanding the powerful value of the word - UP

There is a two-letter word that perhaps has more meanings than any other two-letter word, and that is 'UP'. It's easy to understand UP, meaning toward the sky or at the top of the list, but when we ...
author Dick Wooden 6 Min Read
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Answering the Why of CRM to Gaining Business Success with CRM

Start with Why in Everything You do As entrepreneurs, business people and trusted advisors we are continually seeking improvements.  Are they better ways to get to our desired outcomes? ...
author Dick Wooden 12 Min Read
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Standout - Business Case for Strengths- Trends for 2015

The performance of the best teams significantly out perform the rest, but why? Merriam-Webster recently announced that the word "culture" was the word of the year for 2014. We’d like to think that an ...
author Dick Wooden 8 Min Read
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Power to Resolve - Getting Success with CRM for Your Business

It takes resolve to get the desired success from CRM or any other change initiative "The challenges companies experience undertaking CRM, are not solved just by deciding to work together.  It ...
author Dick Wooden 7 Min Read
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