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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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CRM: about more than just 'Customer' Relationships...

CRM impacts relationships among people I was reminding a prospective client the other day of just how many types of relationships there are among people within a business.  Yes, it is called Customer ...
author Dick Wooden 5 Min Read

71% of Small Business Owners Predict Healthier 2012

Success Attributed to an Advisory Board As an entrepreneur myself and also a TAB Certified Facilitator and Strategic Business Leadership Coach - it was good to hear the results of a recent survey by ...
author Dick Wooden 5 Min Read

Why the Future is About Entrepreneurship ...

Being an entrepreneur since an early age and also a BNI - Business Networking International member, I recently received an email that again struck on the importance of entreprenuership for the ...
author Dick Wooden 4 Min Read

Business Breakthrough Confidence versus Lack of a CRM System

Strategic business development success requires a CRM system You’re an entrepreneur. You’re great at what you do. You offer a product or professional service that meets your customers’ needs. And I’m ...
author Dick Wooden 5 Min Read

Take care of your customers or someone else will

Peter Drucker was known for stating the obvious, "that the purpose of a business is to create customers".  And to take this a step further, no business can stay in business without customers. As a ...
author Dick Wooden 26 Min Read

In 2012, what comes first – the sale or the customer’s satisfaction?

The Difference Between A Sales Culture and A Customer Culture In a recent article by Lior Arussy and Strativity Group, Lior writes about examples we witnessed this year and they stem from a simple ...
author Dick Wooden 11 Min Read

What Is Your Way? 4 Reasons You MUST Find It and Follow It

What Is Your Way? 4 Reasons You MUST Find It and Follow It.
author Dick Wooden 6 Min Read
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