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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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In 2012, what comes first – the sale or the customer’s satisfaction?

The Difference Between A Sales Culture and A Customer Culture In a recent article by Lior Arussy and Strativity Group, Lior writes about examples we witnessed this year and they stem from a simple ...
author Dick Wooden 11 Min Read

What Is Your Way? 4 Reasons You MUST Find It and Follow It

What Is Your Way? 4 Reasons You MUST Find It and Follow It.
author Dick Wooden 6 Min Read

The Right People? The Right Seats?

The importance of people in strategic places is ever more critical today.  
author Dick Wooden 8 Min Read

Recommended reading: The 7 Secrets of Great Entrepreneurial Masters

What can great entrepreneurial masters, or GEMS, teach the rest of us? One of the advantages with my association with The Alternative Board and business coaching of entrepreneurs, is awareness of ...
author Dick Wooden 3 Min Read
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How a Successful CRM System is like a Great Sand Dune

We are fortunate to live in the state of Michigan with its multiple natural wonders, in particular the great sand dunes along the western shore of Lake Michigan. ABC's Good Morning America show had ...
author Dick Wooden 6 Min Read
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Make Your Business Work Smarter - Sales & Service to Next Level

What do you need to take your business to the next level of sales performance and customer service? In our series, Make your business smarter - with a CRM Foundation, we are focusing on a few key ...
author Dick Wooden 8 Min Read
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Make Your Business Work Smarter with CRM- Top of Mind

How can your company be top of mind with your customers using CRM? In our series, Make your business smarter - with a CRM Foundation, we are focusing on a few key questions to get you thinking.  See ...
author Dick Wooden 8 Min Read
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