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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Big or Small, CRM Grows with Your Business - Part 2

Ed the Entrepreneur continues The Wooden Toy Story, Part 2 When we left Ed and his family business (Part I), Wooden Toys had become successful enough to support his son Dave’s growing family as well ...
author Dick Wooden 7 Min Read
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5 CRM Benefits for a Focused Business

CRM - a major component in a Focused Business Customer relationship management is more than just good customer service. CRM benefits the company by providing a focus for marketing, a system for ...
author Dick Wooden 8 Min Read

2013 Trends in Customer Retention Programs

Consistency requires a systematic approach Well developed customer retention strategy as a component of CRM will help any business improve their bottom line. The amount of time and energy required to ...
author Dick Wooden 7 Min Read
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How Nurture Marketing Brings the Human Element Into Sales

The business enterprise has two--and only two basic functions: marketing and innovation Long ago Peter Drucker, the father of business consulting, made a very profound observation that has been lost ...
author Dick Wooden 7 Min Read

21 Ridiculously Obvious Thoughts on Selling for 2013 and on

Rebirth of a Salesman (and SalesWoman) One out of every nine American workers works in sales- according to the U.S. Bureau of Labor Statistics for 2012.  So every day more than 15 million people earn ...
author Dick Wooden 11 Min Read
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Accelerate the way you sell - importance of Win Loss Review with CRM

Are you aligned to your client's buying process? Hearing too many "I'm sorry but we've decided to go with Company X instead of you. Thanks for all your hard work...." Hearing this statement from a ...
author Dick Wooden 13 Min Read
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25 Ways to Build a Prospect List for Your CRM to Work...

Over the years I've come to enjoy the folks over at RainToday.com and the valuable content they receive from various authors such as C.J. Hayden, Contributing Editor and author of Get Clients Now.
author Dick Wooden 13 Min Read
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