Business Success with CRM, CRM Consultant & Implementer | Success with CRM Consulting Inc.

Relationship development is central to success with CRM. So you are convinced that relationships are essential to the health of your business or organization, but you aren't sure how to strengthen ...

Dick Wooden 10 Min Read

Customer Experience Improvement Customer loyalty

Customers Want Consistency. Each and Every Time.

Transforming the Customer Experience Consider for a moment why you as a buyer of products and services return to a business time after time. Did the business provide consistency and seem to 'know ...

Dick Wooden 8 Min Read

Reimagine the way you work Entrepreneurial Mindset

Having the Right Attitude - in Sales and for Long-term Success

Can you point out a person that has that right attitude when you are dealing with them, particually in a sales environment? Do they have an opportunity mindset of a better future and willing to ...

Dick Wooden 4 Min Read

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Make your business work smarter CRM System Importance

Gaining Repeat Customer Sales from within your CRM

It cost six to seven times more to acquire a new customer than it does to sell additional services or products to current customers. So, what are you doing to make sure you understand what your ...

Dick Wooden 8 Min Read

Customer Experience Improvement Appreciating Asset

Empower Your Customers and Prospects to do Business with You!

CRM is more than just software or a set of processes - it's a business culture solidly focused on winning and keeping the right customers. A good CRM solution builds value for your business by ...

Dick Wooden 7 Min Read

Customer Experience Improvement Customer loyalty

Customer loyalty is the real challenge, not satisfaction

In a recent article, Geoffrey James, hit on 4 keys to customer loyalty that struck a cord and I'd like to share these thoughts with you. The article and his links can be found here....

Dick Wooden 9 Min Read

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Customer Experience Improvement Business Relationship Development