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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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What can Business Process Management (BPM) with Infor CRM Do for Me?

Business Process Management (BPM) in broad terms is the automation of those employee activities that cost the company valuable time and money. All businesses today are dependent on people extracting, ...
author Dick Wooden 5 Min Read
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Big or Small, CRM Grows with Your Business - Part 3

Ed the Entrepreneur continues The Wooden Toy Story, Part 3 In Parts 1 and 2 of the Wooden Toy Story, we saw how Ed the Entrepreneur turned his dream of crafting quality wooden farm toys into a $15 ...
author Dick Wooden 9 Min Read
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Promises to be Delivered with CRM

In order for any business to be successful, we preach the necessity of being committed to excellent customer service, helping others to be successful, and being true to your own business focus. In ...
author Dick Wooden 6 Min Read
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Moving Beyond Outlook to Business Contact Management or CRM

How does a small organization looking to control spending decide between common productivity tools, such as Microsoft Outlook or Excel,  or a more robust solution(CM)?
author Julie Cooper 15 Min Read
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How Nurture Marketing Brings the Human Element Into Sales

The business enterprise has two--and only two basic functions: marketing and innovation Long ago Peter Drucker, the father of business consulting, made a very profound observation that has been lost ...
author Dick Wooden 7 Min Read

Sales Model Influences Contact Managment or CRM Solution Choice

Automating success: The Choice between Contact Management and Customer Relationship Management The reality is that organizations are placing renewed emphasis on cutting costs and customer retention ...
author Dick Wooden 9 Min Read
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Sales Development Clarity - Improved and Smarter with CRM

Sales development is an integrated approach to organically and systematically growing sales, by improving the people, systems and strategies that impact sales performance.
author Dick Wooden 9 Min Read
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