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How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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3 Similarities between Couch Tent Design and CRM Design

How does the creation of a living room, couch tent follow the best practices of CRM design? My grand daughter was over for the July 4th holiday and she wanted to build a tent.  This is where you ...
author Dick Wooden 8 Min Read
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Your CRM Guide to Business Improvements - Introduction

CRM provides team, shared knowledge CRM, Customer Relationship Management, and more particularly the technologies involved in delivering it has caused more confusion than any other technology that ...
author Dick Wooden 8 Min Read
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Three Pillars of Business Success with CRM

"The purpose of business is to create and keep a customer", Peter F. Drucker.  That statement from one of my mentors has always stuck with our business focus and links to our core purpose as a ...
author Dick Wooden 7 Min Read
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Comparing ACT! and Infor CRM (Saleslogix)

Contact Management and Full Customer Relationship Management Comparison ACT! is one of the most well-known names in contact management software, but not a lot of people know that ACT! is also one of ...
author Dick Wooden 10 Min Read
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When Team Strengths Meet Customer Needs: It’s Magic!

Individualization and customization The Internet has made individualization and customization more possible than ever before. It’s what we expect now, whether we’re business owners, or employees, or ...
author Dick Wooden 6 Min Read
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Don't call us if .... 10 points of clarity of the Ideal customer

Successful businesses know the importance of clearly identifying their ideal customer. Successful business owners and sales professionals know that what you focus upon is what gets accomplished. ...
author Dick Wooden 8 Min Read

Last minute planning for lead generation marketing

Is your marketing generating the leads, additional business and customer loyalty that you expect? The last quarter of this year has exploded for our business with new clients, additional referrals ...
author Dick Wooden 9 Min Read
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