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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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Sales Model Influences Contact Managment or CRM Solution Choice

Automating success: The Choice between Contact Management and Customer Relationship Management The reality is that organizations are placing renewed emphasis on cutting costs and customer retention ...
author Dick Wooden 9 Min Read
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Is your CRM System Supporting or Suppressing You?

Time for a review of what is working, what is not and how to proceed. We live in a crazy busy world but successful companies step back every so often to gain a fresh perspective of what is occurring ...
author Dick Wooden 9 Min Read

Don't sell me a CRM System - Show Me a Way to......

Knowledge transfer starts here.... Yes, a CRM strategy and business system can help a business improve its processes in getting, growing and keeping profitable customers in many ways.
author Dick Wooden 6 Min Read
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Tablets Revolutionize CRMs - Mobile Revolution Underway...

Mobile revolution underway...
author Dick Wooden 10 Min Read
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Why Infor CRM - Saleslogix Mobile?

Why would you want to use your CRM on a mobile device? Because the work on developing relationships and building rapport with prospective and current clients has never really taken place in the ...
author Dick Wooden 7 Min Read
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Why Choose When You Don't Have To with Infor CRM

As a business development consultant and implementer of CRM system solutions I am increasingly asked for recommendations on using a Cloud - Internet-based CRM solution or keeping the CRM system in ...
author Dick Wooden 5 Min Read
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Strong and successful CRM systems require customization tools

The need for an adaptable business development platform in your CRM system, one that is matched to your business processes and terminology, is a key reason that clients select Infor CRM ...
author Dick Wooden 8 Min Read
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