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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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What Knowledge Provides When We Embrace It and Use It

As we coach entrepreneurs and the implemention of Customer Relationship Management systems, we always help clients consider the role of "change."  A key factor for success is to  readily adapt to ...
author Dick Wooden 6 Min Read
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29+ Questions to Answer to Make Better Decisions

"How do I..." is not the first question you need to answer if you want to improve your marketing.
author Dick Wooden 7 Min Read

How your front line staff can increase referrals

Although there are many schools of thought regarding management styles in the workplace, there seems to be a common denominator in the relationship between satisfied employees and satisfied customers.
author Dick Wooden 7 Min Read

7 Ways Inbound Marketing Helps You Help Your Clients

A journey starts with the first step.
author Dick Wooden 5 Min Read
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A Keep-In-Touch Strategy - a Business Success Requirement

A Business Success Requirement- a Keep In Touch Strategy to stay Top of Mind You need to connect with potential clients many times before they feel comfortable hiring you or purchasing your products.
author Dick Wooden 11 Min Read

Customer Retention as a Profit Center

The foundation of maximizing customer value has to be creating excellence in keeping and satisfifying customers!
author Dick Wooden 5 Min Read

For Creative Entrepreneurs Only - or those who want to be

As a business coach for entrepreneurs and as an entrepreneur myself, it is always helpful to look for ways to combine Creativity with Productivity to achieve Success.  
author Dick Wooden 6 Min Read
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