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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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What Job Do You Need to Get Done?

Define the Job and right Solution to Accomplish When you really get down to getting smart work done it helps to clarify - what is the job that needs to get done. Additionally, we need to consider the ...
author Dick Wooden 9 Min Read
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Let's Get Real - Migrating from Saleslogix 7.5 Windows to Infor CRM 8.3 Web

Start with an expectation that Changes will occur Working as a business partner for Sage Saleslogix then Swiftpage Saleslogix and then Infor CRM (formally Saleslogix) there is knowledge to be shared ...
author Dick Wooden 20 Min Read
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Business has an Insidious Enemy!

Business has a fierce and insidious enemy that if not identified and combated, will contort your company into an unrecognizable mess. I'm talking about those valuable people, relationships, and ...
author Dick Wooden 9 Min Read
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The Power of Listening and Asking the Right Questions

 “If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask, for once I know the proper question, I could ...
author Dick Wooden 13 Min Read
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12  CRM Tips to be More Productive with Associations

Relate people to people and companies to companies in CRM Knowing people and company associations will improve your productivity in the use of CRM and accelerate business relationship development.   ...
author Dick Wooden 14 Min Read
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Tune into WiiFM to Win CRM User Adoption

  The CRM project manager must Tune in to what users want to hear. The old sales joke is - Everyone’s favorite radio station is WiiFM.  Your Internal Customer has to know “What’s In It For Me” – ...
author Dick Wooden 7 Min Read
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CRM Project Success - Getting Inside Buy-in

Marketing the CRM Project- Building Internal success A key to a successful CRM project is to find the motivators and “Perks” of the CRM deployment for end-users and then build a groundswell of ...
author Dick Wooden 7 Min Read
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