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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Attitude is Everything - It Goes a Long Way toward Your Success

As you think about your day and your view of the world, consider this helpful story about "Attitude" that a good friend passed to me and I share with all of our readers:
author Dick Wooden 7 Min Read
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Benefits of Effective CRM - a B2B Client Perspective

Clients state significant business benefits which accrue from effective, integrated CRM We love it when B2B clients come up with great business benefits of effective CRM.  The following was recently ...
author Dick Wooden 4 Min Read

Turn up the Positive Voice and the Negative Noise off

Positive Intelligence There is a section in the Selling Power magazine that I regularly read for coaching your sales team - a hands-on guide for sales managers. The current October -December 2012 ...
author Dick Wooden 6 Min Read

Don't sell me a CRM System - Show Me a Way to......

Knowledge transfer starts here.... Yes, a CRM strategy and business system can help a business improve its processes in getting, growing and keeping profitable customers in many ways.
author Dick Wooden 6 Min Read
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Smart Phone and Smart CRM using Creatio Mobile

CRMs are great organizational tools. But what if you need access to your info when on the road? Creatio mobile app provides mobile connectivity for the business professionals on the move.       With ...
author Dick Wooden 5 Min Read

Integrated Business with CRM - Desktop Productivity Tools

The importance of having an integrated business was previously mention in the article: "An Integrated Business is a Successful Business and the Value of CRM". 
author Dick Wooden 4 Min Read

Appreciate and Empower Your Customer Service CRM Superstars

Everyone has experienced bad customer service.  Maybe it was the fast food worker who forgot half your order, or the grocery store cashier who closes the line because it’s her “break,” or the ...
author Dick Wooden 4 Min Read
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