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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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CRM gives a business continuity - who owns the data?

Who owns a company's data and related information? The obvious answer would be "the company."  What seems to be obvious, however, is not always accurate.  Let's say that your company's top ...
author Dick Wooden 7 Min Read

Mobile CRM Security Issues in the BYOD Era

BYOD- Bring Your Own Device-causes security concerns  The explosion in the use of IPhones, Blackberries and Android smart phones over the past few years will come as no surprise to anyone who has ...
author Dick Wooden 6 Min Read
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Why Choose When You Don't Have To with Infor CRM

As a business development consultant and implementer of CRM system solutions I am increasingly asked for recommendations on using a Cloud - Internet-based CRM solution or keeping the CRM system in ...
author Dick Wooden 5 Min Read

When Sales People Go Bad - Sage ACT Security Settings

You run a tight ship and you have a careful hiring process, ensuring that only capable, enthusiastic people become a part of your sales team.
author Julie Cooper 5 Min Read
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