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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Planning + Knowledge Equals Profit - Use CRM to Help

"If you don't plan, you are planning to fail" is an old adage that I would always hear from my parents as I was growing up on the farm. Just as individuals have different types of “smarts” (book ...
author Dick Wooden 6 Min Read

Next Steps to a Strong Referral Network with CRM

In an earlier post, I spoke about how to begin to grow a network of your strategic partners. Let’s recap with these two important points:
author Dick Wooden 6 Min Read
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Execute a Customer Cultivation Strategy

"To be sure, most companies use customer relationship management and other technologies to get a handle on customers, but no amount of technology can really improve the situation as long as companies ...
author Dick Wooden 8 Min Read
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