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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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21 Ridiculously Obvious Thoughts on Selling for 2013 and on

Rebirth of a Salesman (and SalesWoman) One out of every nine American workers works in sales- according to the U.S. Bureau of Labor Statistics for 2012.  So every day more than 15 million people earn ...
author Dick Wooden 11 Min Read

10 Quick and Important Social Media Facts for Small Businesses

The most adaptable survive, not the strongest. Let's face it, we are all in a new world of marketing and selling of our products and services. Small businesses are jumping on the use of social media ...
author Dick Wooden 3 Min Read

Customer Service Drives Sales

Increase Sales with the help from folks in Customer Service The customer's experience in contacting your business, communicating with sales and service professionals and getting their concerns ...
author Dick Wooden 3 Min Read

Hit by Truck? Business Saved by CRM

What if you get hit by a truck? What if it is your top sales person? You’ve started a business and worked hard to make it successful. Could it remain so if you weren’t there?  What if it was your ...
author Dick Wooden 5 Min Read

eMarketing Failures for a Professional Service Business

When a Professional Service is not using professional business eMarketing practices It’s easy for medical specialists to forget that the people they call their ‘patients’ all through their years of ...
author Julie Cooper 7 Min Read

What else could you be doing for your customer?

I received an email the other day from Harvey Mackay about the importance of being mindful of the real business drivers in your business- your customers. Focus on the customer is a core principle of ...
author Dick Wooden 9 Min Read

Enhance Anticipating Your Customers Needs using CRM

Anticipate Your Customer Needs As I was reading a www.Business2Community.com blog article about the Importance of Anticipating Your customer needs, from Daniel Burrus, he got me thinking...
author Dick Wooden 5 Min Read
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