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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Deadly Mistakes to Avoid - where CRM helps

Cost of bad decisions:We were wrong but... Several years ago my wife and I specifically wanted to visit Tombstone Arizona where Wyatt Earp and his brothers brought law and order to the West.  At Boot ...
author Dick Wooden 4 Min Read
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Three Pillars of Business Success with CRM

"The purpose of business is to create and keep a customer", Peter F. Drucker.  That statement from one of my mentors has always stuck with our business focus and links to our core purpose as a ...
author Dick Wooden 7 Min Read
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Next Logical Step as Your Business Grows and Changes-Infor CRM

Congratulations on your current business success so far... Whether you have been using ACT! or another contact management solution, you may require additional capabilities as your business grows.  ...
author Dick Wooden 13 Min Read

Take care of your customers or someone else will

Peter Drucker was known for stating the obvious, "that the purpose of a business is to create customers".  And to take this a step further, no business can stay in business without customers. As a ...
author Dick Wooden 26 Min Read

How a New CRM System Is Like a Baby

A Committment for Improvement: As any new parent can testify, an addition to the family requires an infusion of time and energy.  Priorities adjust and even the parents’ world view may change.  This ...
author Dick Wooden 6 Min Read
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An Integrated Business is a Successful Business- Value of CRM

Developing a more successful business and enjoying the life of an entrepreneur is most often the key objectives I hear as a business coach and CRM systems implementer.  Taking a business to the next ...
author Dick Wooden 8 Min Read

What a U2 concert and CRM have in common

Recently my wife and I were able to attend the U2 360 tour held in the MSU football stadium with 64,338 other fans.  WOW is the best word to describe it. We enjoyed the music, the people and the ...
author Dick Wooden 11 Min Read
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