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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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15 actions to achieve better CRM user engagement and adoption

Long-term success with CRM depends on user engagement It’s inevitable: Things change in the business world, and we’d better be able to keep up. How can you help your team adapt to change when you ...
author Dick Wooden 13 Min Read
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10 Steps for Capturing Collective Intelligence with CRM

Increase Sales Enablement Actions Available using Infor CRM We are often asked for our recommendations for improving the involvement of Sales Professionals, Customer Service and Managers with a ...
author Dick Wooden 18 Min Read
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Taking your CRM beyond the sales team

Access to CRM data for everyone. The pressure to provide a rich and compelling customer experience continues to grow, which means that CRM must be more than just a sales tool. Read this report on how ...
author Dick Wooden 3 Min Read
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Intelligent business process management and CRM update

"Does enterprise software meet business expectations today?" 
author Dick Wooden 10 Min Read
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The top 9 benefits CRM will bring your business

Leveraging your CRM for business benefits A successful CRM (customer relationship management) system implementation has challenges and rewards. The secret of driving a successful CRM initiative is ...
author Dick Wooden 8 Min Read
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Let's Get Real - Migrating from Saleslogix 7.5 Windows to Infor CRM 8.3 Web

Start with an expectation that Changes will occur Working as a business partner for Sage Saleslogix then Swiftpage Saleslogix and then Infor CRM (formally Saleslogix) there is knowledge to be shared ...
author Dick Wooden 20 Min Read
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Top 3 reasons your sales department doesn't sell

The world is accelerating The world is accelerating at a record pace, and this change has become the new norm. To become and remain successful in such a fluid environment, sales organizations have to ...
author Dick Wooden 8 Min Read
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