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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Want Your Business to Get Lucky?

Prepare for success before it happens with CRM. The other day I was watching an episode of one of my favorite television shows, American Pickers, on the History Channel. During the episode in ...
author Julie Cooper 5 Min Read
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Is your CRM System Supporting or Suppressing You?

Time for a review of what is working, what is not and how to proceed. We live in a crazy busy world but successful companies step back every so often to gain a fresh perspective of what is occurring ...
author Dick Wooden 9 Min Read
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7 Principles and Related Action Steps in Building Customer Loyalty

Retaining More Profitable Customers One of the core beliefs of the value of CRM, involves its use in retaining profitable customers.The loyalty bond between the solutions your business provides, the ...
author Dick Wooden 15 Min Read
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10 more Proven Bright Ideas for Greater Business Success with CRM

Along our well-traveled business development road we have come across more bright ideas to share with our readers. Here are another 10 proven bright ideas for starting or resuscitating your CRM ...
author Dick Wooden 13 Min Read

3 Similarities between Couch Tent Design and CRM Design

How does the creation of a living room, couch tent follow the best practices of CRM design? My grand daughter was over for the July 4th holiday and she wanted to build a tent.  This is where you ...
author Dick Wooden 8 Min Read
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Costs of an Ineffective CRM Starts Business Transformation

What are the "Costs" of an Ineffective CRM? From our prospects comes this list of issues that their ineffective CRM caused before they became our clients. What would be the critical tangible costs ...
author Dick Wooden 8 Min Read

Your CRM Guide: The Power of Corporate Memory

CRM as a Protector of Relationships In every company employee turnover is a challenge. Apart from the replacement and other associated costs, an underestimated disruption is just how many of your ...
author Dick Wooden 3 Min Read
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