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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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What a U2 concert and CRM have in common

Recently my wife and I were able to attend the U2 360 tour held in the MSU football stadium with 64,338 other fans.  WOW is the best word to describe it. We enjoyed the music, the people and the ...
author Dick Wooden 11 Min Read
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Before You Start - Success Rules for Customer Relationship Management

Before You Start: As you begin to consider the benefits of implementing a CRM - customer relationship management solution consider the following: 1. CRM is more than a product, it's a philosophy When ...
author Dick Wooden 8 Min Read
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3 More Reasons to Choose Infor CRM (Saleslogix) Instead of ACT!

We are often asked about the differences between ACT! contact/customer management and Infor CRM (formally Saleslogix) solutions for a specific business.
author Dick Wooden 10 Min Read
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Customers are Everywhere - CRM Paradigm

Customers are everywhere: clients, vendors, business partners, employees, mentors: It used to be easy to define the word "customer."  But companies are becoming more diverse, with multiple locations, ...
author Dick Wooden 3 Min Read
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