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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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3 Similarities between Couch Tent Design and CRM Design

How does the creation of a living room, couch tent follow the best practices of CRM design? My grand daughter was over for the July 4th holiday and she wanted to build a tent.  This is where you ...
author Dick Wooden 8 Min Read
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Relationship Development Takes Two: Who Are We?

CRM – customer relationship management. Relationship isn’t just in our name, it’s in our DNA. It part of our core beliefs. A relationship takes at least two who know a little something about each ...
author Dick Wooden 7 Min Read
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The Road to CRM Success:Choose Your Traveling Partner Wisely

What a family road trip can teach us about choosing a CRM business partner Summer’s coming. Vacation time. When you travel, especially on a road trip, your traveling companions can make all the ...
author Dick Wooden 10 Min Read
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CRM Success Comes One Step at a Time

Decide to Take the First Step If you’ve been sedentary for years, you won’t immediately lose 20 pounds and finish a marathon the first time you put on your brand new running shoes. We all understand ...
author Dick Wooden 3 Min Read
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CRM: about more than just 'Customer' Relationships...

CRM impacts relationships among people I was reminding a prospective client the other day of just how many types of relationships there are among people within a business.  Yes, it is called Customer ...
author Dick Wooden 5 Min Read

Clean up the Chaos for Success with CRM in Business

Keeping a computer sharp requires periodic defragging. But if your hard drive is littered with junk files, defragging isn’t very efficient. You’ll end up gaining less free space than if you’d cleaned ...
author Dick Wooden 5 Min Read

What a U2 concert and CRM have in common

Recently my wife and I were able to attend the U2 360 tour held in the MSU football stadium with 64,338 other fans.  WOW is the best word to describe it. We enjoyed the music, the people and the ...
author Dick Wooden 11 Min Read
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