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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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7 Key Benefits for C-level Executives when considering CRM

Business leaders who consider implementing a customer relationships and management system, or CRM, want to know how CRM will benefit their company. They can expect to gain these seven key benefits. ...
author Dick Wooden 14 Min Read
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Key Capabilities Checklist - What is Beneficial in your CRM system?

It’s good for all of us business owners to regularly stop and evaluate what’s working well, what could work better, and what isn’t working at all. Julie and I share this checklist as a tool you can ...
author Dick Wooden 29 Min Read
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Business Imperative - How CRM Enables Strategic Achievement

This could be you: CEO leads organization to achieve more effective dealer network Put yourself in this scenario: you are the CEO of a privately held, premier cabinet manufacturing company that ...
author Dick Wooden 21 Min Read
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How to Avoid CRM Purchase Decision Paralysis: Use this Roadmap

Decisions, Decisions - Don't delay making the smart decision What are your business development goals for 2020? Will your existing CRM system get you  there? Or will it hinder your progress? Options ...
author Dick Wooden 9 Min Read
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18 Requirements for Success with CRM - Part I

Organizations rarely go it alone when they implement a Customer Relationship Management (CRM) strategy and its supporting technology. That's because it can get overwhelming: business strategies, ...
author Dick Wooden 10 Min Read
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How to Take the Scariness out of That Big Decision

The unknown is scary, isn’t it? What’s hiding in the dark that we can’t see? Will a skeleton jump out and do us in?  Where can I safely step? Fright from the unknown in business lacks the amusement ...
author Dick Wooden 7 Min Read
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CRM Initiative Success: Executive Support and Beyond

Knowing the factors making a CRM initiative successful Did you know that up to 90% of a CRM initiative’s success has nothing to do with technology? It's a surprising fact given that a CRM is a form ...
author Dick Wooden 9 Min Read
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