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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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Required fields in CRM for effective sales enablement

A customer relationship management (CRM) system like bpm’online or Infor CRM provides a single, central repository for critical contact and customer information. It enables quick and easy access to ...
author Dick Wooden 15 Min Read
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1 Minute Solutions to Your Most Common Infor CRM Issues

Every day brings us new challenges in our jobs, but we don't need our Infor CRM system to be one of them. We 'Just need it to work'! I know that's what you are thinking - loudly- in your head. Your ...
author Julie Cooper 8 Min Read
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The Secret Assassin of the CRM system

Gartner says we spent $18 billion on CRM software in 2012, and $20.4 billion on CRM software in 2013. Its vice president of research, Joanne Correia, says that CRM “will be at the heart of digital ...
author Dick Wooden 6 Min Read
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CRM Project Success - Getting Inside Buy-in

Marketing the CRM Project- Building Internal success A key to a successful CRM project is to find the motivators and “Perks” of the CRM deployment for end-users and then build a groundswell of ...
author Dick Wooden 7 Min Read
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The Only Way to Save Your CRM from Failure

The Customer Relationship Management (CRM) system is now a central focus of many businesses. The CRM system is responsible for holding contact details, communications, social media profile data and ...
author Dick Wooden 12 Min Read
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8 Ways to Make Your CRM Sticky and Well-used

#1 Succeed where others fail with CRM Just a decade ago, fewer than half of sales organization's took advantage of CRM, but today, nearly 83% have implemented CRM.1 Achieving a competitive advantage ...
author Dick Wooden 11 Min Read
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Top 10 Reasons a Winter Blizzard is like Bad CRM

Bad CRM and Winter Blizzard Experiences.... For those of you with past experiences from a Winter snow blizzard you might find similar characteristics in a badly implemented and non-used CRM. Top 10 ...
author Dick Wooden 9 Min Read
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