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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Why Working Isn't Working - Like We Want

In the coaching of entrepreneurs and business professionals I come across women and men who begin to look closer at working in their business and who strive for doing more enjoyable and more GREAT ...
author Dick Wooden 10 Min Read
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5 Ways to Protect Your Customer Base

You need to protect your customer business in tough times. In the face of retrenchment, it is increasingly costly and time consuming to develop new business. It makes sense to keep your existing ...
author Dick Wooden 8 Min Read

Excellence Everyday - Part II - Excellence Aptitude Test

In Part I our conversation centered on delivering excellence everyday, noting a perception gap of 46% - 50% between the employee's perception and the recipient's (customer's) perception.
author Dick Wooden 6 Min Read
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Delivering Compelling Value and 7 Step Framework

Delivering Compelling Value to Your Prospects and Customers Ok folks, we're not talking value here - we are talking about undeniable, influential and sustainable value! Compelling value changes the ...
author Dick Wooden 6 Min Read

Success by honing your USP--Unique selling proposition

How do the strengths of your products and services match what your prospect or customer wants?
author Dick Wooden 3 Min Read
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