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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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The Twelve Golden Principles of Selling Smartly and using CRM

Principles lay the foundation for selling smarter with CRM by your side. A large part of our CRM system design and implementation involves the "Sales" side of our clients' business. So it is safe to ...
author Dick Wooden 22 Min Read
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What I want, need, and must have in my CRM system...

Many times when asking a potential prospect questions about their business, we get into lots of "Can it do this or become that, I want this, it must do this, and I need it to provide this...."
author Dick Wooden 13 Min Read

Help with eMarketing Content - 10 Quick Tips

One of the hardest parts of email marketing is generating content email subscribers truly want to receive. Emails without interesting and relevant content will quickly be disregarded.
author Julie Cooper 6 Min Read
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Timeless Wisdom - Respect and Relationships

“The minute you detract from another’s dignity as a human being, you are in for trouble,” This quote from Les Giblin captures the essence of business success in a nutshell—any kind of success, ...
author Dick Wooden 6 Min Read

7 Steps for a Positive Sales Image

Recently I was reminded of a few helpful reminders that apply to selling and solving a customer's challenges.  Here are seven steps to consider as you develop a positive self-image:
author Dick Wooden 4 Min Read

Making your Business Development System more Social

Improving the Clients' Experience...Number 1 for 2012. While recently visiting with the founder and President of a large regional Information Technology firm, we were discussing his recent ...
author Dick Wooden 8 Min Read

Appreciate and Empower Your Customer Service CRM Superstars

Everyone has experienced bad customer service.  Maybe it was the fast food worker who forgot half your order, or the grocery store cashier who closes the line because it’s her “break,” or the ...
author Dick Wooden 4 Min Read
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