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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Answering the Why of CRM to Gaining Business Success with CRM

Start with Why in Everything You do As entrepreneurs, business people and trusted advisors we are continually seeking improvements.  Are they better ways to get to our desired outcomes? ...
author Dick Wooden 12 Min Read
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Hey Wake Up! Your business needs automated alerts, Now...

What is happening in your business right now? Has a new sales opportunity been won or lost from a key prospect?  Is there a growing lag in the resolution of customer service/support issues? Have your ...
author Dick Wooden 8 Min Read
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Why you should align CRM stage names with the buyers journey

Problem:  Sales process is misaligned with Buyers Journey Let's face a new reality- buyers can access a whole lot more about their solution options and customers are in the driver's seat.  Too many ...
author Dick Wooden 7 Min Read
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8 ways to embrace change and receive increased CRM value

Recently Geoffrey James at Inc. Magazine wrote the article: "8 Easy Ways to Embrace Change". I totally agree with his statement: "Mediocre companies struggle with change. Great ones evolve to meet ...
author Dick Wooden 9 Min Read
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What successful CRM looks and sounds like...

People First - Success with CRM: Over the years we have observed how a business can accelerate success when the business focuses on the customer first with a successful CRM support system. The whole ...
author Dick Wooden 10 Min Read

Goals create success- how can you better state yours..

Words matter in the statement of a meaningful goal
author Dick Wooden 4 Min Read

What Is Your Way? 4 Reasons You MUST Find It and Follow It

What Is Your Way? 4 Reasons You MUST Find It and Follow It.
author Dick Wooden 6 Min Read
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