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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Analytics for ROI in winning marketing campaigns

Better analytics tools to enable ROI Marketers are increasingly calling for better analytics tools to enable their ROI analysis and reporting. In the March 2016 eMarketers’ study, marketers ranked ...
author Dick Wooden 5 Min Read
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Mastering operational excellence with intelligent BPM

Importance of  managing business processes with BPM platform Did you know that 70% of high-performing companies manage their business processes using a business process management (BPM) platform? ...
author Dick Wooden 4 Min Read
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Critical Reasons Your Business Needs BPM with CRM

As a business leader, it is becoming increasingly critical that you consider the benefits of combining customer relationship management (CRM) with business process management (BPM). Many companies ...
author Dick Wooden 12 Min Read
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Why So Many Businesses Are Orphaned from CRM Vendor

As we discussed in "5 Ways to Avoid the Pains of Being Orphaned..." post, there are several ways to avoid being orphaned by your CRM provider. But it’s important to know why this even happens in the ...
author Dick Wooden 8 Min Read
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5 Ways to Avoid the Pains of Being Orphaned by Your CRM Vendor

First of all, what does it mean to be orphaned by your CRM vendor?  In short, it means that your CRM vendor sold you on a CRM product and for one reason or another (which we talk about here) forgot ...
author Dick Wooden 16 Min Read
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Making your work smarter and easier - workflow basics

Did you know there are tools and in fact complete business process management systems for helping a business and its employees work smarter?  I have stated before that 30% of business success with ...
author Dick Wooden 9 Min Read
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3 Issues that Automation Solves using TaskCentre

This article is inspired by and is compliment of Nicole Laurier, VP of Sales & Marketing at Fisher Technology, read more. The author, Morgan Nimmons is a Marketing Intern at Fisher Technology, read ...
author Dick Wooden 8 Min Read
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