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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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Are your customers learning faster than you?

Rapid change to True Transformation We are no longer in a period of rapid change. As Daniel Burrus states, "we have now entered an amazing inflection point where true transformation happens". For ...
author Dick Wooden 11 Min Read
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How Nurture Marketing Brings the Human Element Into Sales

The business enterprise has two--and only two basic functions: marketing and innovation Long ago Peter Drucker, the father of business consulting, made a very profound observation that has been lost ...
author Dick Wooden 7 Min Read

Customer Service Drives Sales

Increase Sales with the help from folks in Customer Service The customer's experience in contacting your business, communicating with sales and service professionals and getting their concerns ...
author Dick Wooden 3 Min Read

CRM Enables Your Business to Deliver in Turbulent Times

Cost of Doing Nothing is Significant Previously in Turn that frown upside down with CRM for your business growth... we introduced you to some things that you can do to uniquely position your business ...
author Dick Wooden 7 Min Read
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CRM: about more than just 'Customer' Relationships...

CRM impacts relationships among people I was reminding a prospective client the other day of just how many types of relationships there are among people within a business.  Yes, it is called Customer ...
author Dick Wooden 5 Min Read
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3 'I's to grow a business - a farming business perspective

As in any other business, farmers have to use their eyes and their 'I's to grow their businesses.  With markets and technology moving forward at lightning speed, what works well today may not work ...
author Dick Wooden 6 Min Read
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Core Principles for Life, Farming and Business Success.

There are laws you choose to follow and laws that simply exist.  The law of gravity, roughly translated, states that since you are a lot smaller and lighter than the planet earth, you will be drawn ...
author Dick Wooden 7 Min Read
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