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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Customer loyalty is the real challenge, not satisfaction

In a recent article, Geoffrey James, hit on 4 keys to customer loyalty that struck a cord and I'd like to share these thoughts with you.  The article and his links can be found here....
author Dick Wooden 9 Min Read
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Big or Small, CRM Grows with Your Business - Part 4

Ed the Entrepreneur continues The Wooden Toy Story, Part 4 In Part 1, we’ve shared with you the story – fable, if you will -- of Ed the Entrepreneur and his company, Wooden Toys. Today let’s look at ...
author Dick Wooden 6 Min Read
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5 CRM Benefits for a Focused Business

CRM - a major component in a Focused Business Customer relationship management is more than just good customer service. CRM benefits the company by providing a focus for marketing, a system for ...
author Dick Wooden 8 Min Read
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Selling is a Numbers Game - Is the Important Getting Measured?

It been said many times that selling is a numbers game but are the numbers you are measuring to determine personal and business success the right ones?  Are these in tune with your professional and ...
author Dick Wooden 10 Min Read
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Sales Development Clarity - Improved and Smarter with CRM

Sales development is an integrated approach to organically and systematically growing sales, by improving the people, systems and strategies that impact sales performance.
author Dick Wooden 9 Min Read

Reimagine the Way You Work - Using CRM Today

The way your work can become simpler and more valuable There are times when you need to step back from the day to day work in the business and to "work ON the business" as I recommend to fellow ...
author Dick Wooden 7 Min Read

What 70% of Best-in-class Organizations have for Sales Forecasting

Successful, best-in-class businesses have a central repository and use predictive analysis  
author Dick Wooden 5 Min Read
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