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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Rules for Straight Thinking for Successful Human Relations

Successful Human Relations Principles and Practice in Business, in the Home, and in Government is a book I ran across while browsing older books about relationship development from Dr. William ...
author Dick Wooden 11 Min Read
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Day in Life of top sales representative

Proactive and focused efforts on the right tasks and right relationships Meet Joe Taylor, a top sales representative at Acme Forklifts.  During this demonstration we'll be following him through a day ...
author Dick Wooden 8 Min Read
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Quicker, visualized decisions with CRM Dashboards

What is the value of a quality, informed decision that doesn't take forever? One of the more common CRM requirements that come from our current and prospective clients is how can my CRM and related ...
author Dick Wooden 7 Min Read
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Analytics for ROI in winning marketing campaigns

Better analytics tools to enable ROI Marketers are increasingly calling for better analytics tools to enable their ROI analysis and reporting. In the March 2016 eMarketers’ study, marketers ranked ...
author Dick Wooden 5 Min Read
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3 Important Keys to Choosing the Right CRM

Top 3 things to consider when choosing your CRM solution Source:Infor blog May 2017 We can all agree there are plenty of solutions and vendors to choose from when it comes to CRM as it is a ...
author Dick Wooden 9 Min Read
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Business Intelligence: A Business Relationship Management Takeaway From CRM

Maybe the question has already been asked, but we are going to ask it here. What can Business Relationship Management (BRM) take away from a system like Creatio CRM or  Infor CRM?  Before we get ...
author Dick Wooden 9 Min Read
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Rescue trapped knowledge in your CRM

Avoid the Risks of Lost Knowledge  Are there years of information in your CRM that seems hidden? Does it take a person in IT to generate reports or modify your CRM? Have you ever felt that your CRM ...
author Dick Wooden 15 Min Read
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