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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Diary of Relationship Conversations for Sales Success

Do you remember your previous conversations with each of your key contacts for each active sales opportunity?  What did you commit to do and what has your customer committed to do?  Are others in ...
author Dick Wooden 9 Min Read

Drive Your Business Success with Referrals

We all know referrals are golden. They outshine even the best marketing at growing our businesses. Do you consider yourself lucky when you get a referral? If referrals are so valuable, don’t you ...
author Dick Wooden 6 Min Read
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7 Essential 'Red Flag' Questions for Selecting the Right CRM

Is a contact and customer management solution right for you?  The following seven questions address the typical "red flag" scenarios that signify a need for contact and customer management. If you ...
author Dick Wooden 7 Min Read

4 Words to Live By

“It’s all about relationships.” If you’ve been reading my blog for any length of time at all, by now you know how much I believe that relationships can make or break business success.
author Dick Wooden 7 Min Read

The Positive Value of 1, in Sales as in Life

author Dick Wooden 11 Min Read

For Creative Entrepreneurs Only - or those who want to be

As a business coach for entrepreneurs and as an entrepreneur myself, it is always helpful to look for ways to combine Creativity with Productivity to achieve Success.  
author Dick Wooden 6 Min Read

The Essential Ingredient of Great Customer Service

Customer service isn’t just one thing, it’s the whole enchilada. The service experience customers have will either make them glad or mad. Glad means they stay with you. Mad means they not only leave, ...
author Dick Wooden 8 Min Read
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