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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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7 Check Points for Mid-Year Marketing Wellness for Success with CRM

The mid year has been reached and as you look over the past 6 months determine how your marketing effectiveness has been going.  Follow these points from SwiftPage - the e-marketing solution ...
author Dick Wooden 6 Min Read

Your CRM Guide: The Power of Corporate Memory

CRM as a Protector of Relationships In every company employee turnover is a challenge. Apart from the replacement and other associated costs, an underestimated disruption is just how many of your ...
author Dick Wooden 3 Min Read

The glue that binds - relationship knowledge in your CRM

What cements the relationships you have with your customers?
author Dick Wooden 5 Min Read
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The Road to CRM Success:Choose Your Traveling Partner Wisely

What a family road trip can teach us about choosing a CRM business partner Summer’s coming. Vacation time. When you travel, especially on a road trip, your traveling companions can make all the ...
author Dick Wooden 10 Min Read

More Listening Results in a Simply Smarter Solution

The Shared Discovery Process The other day Julie and I were visiting a local Sage ACT! small business client that had recently hired a new field sales representative and a new marketing person.  The ...
author Dick Wooden 6 Min Read
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CRM: about more than just 'Customer' Relationships...

CRM impacts relationships among people I was reminding a prospective client the other day of just how many types of relationships there are among people within a business.  Yes, it is called Customer ...
author Dick Wooden 5 Min Read

Fixing Business Development with CRM

Business development is the glue that connects customers and prospects with Sales.  Is your business limping along with no customer relationship management system or an ineffective CRM system? Maybe ...
author Dick Wooden 3 Min Read
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