To support the changing trends in the marketing and customer relationship aspects, implementing the right tools and technology is necessary. That is where a CRM platform comes into play.
Sales Creatio is a process-driven CRM for marketing, sales, and service automation. The solution allows companies to manage the complete customer life-cycle – from lead to sales and to ongoing customer service. The solution gives users the ability to align marketing, sales and service activities on one single CRM platform.
Health e(fx) example of utilizing Sales Creatio:
Their challenges:
- They needed a full-client view, end to end from sales through delivery to customer service.
- They needed all teams to be using one solution for integrated workflow.
- They were watching the impact on their budget.
What they gained with Creatio:
- With global insight into their customers, they could deliver faster case resolution times and contract renewals increased by 17 percent.
- Their internal teams increased their engagement and all business process functionality became infused with the sales perspective.
- Their overall operating costs fell by 30 percent.
Learn more about how Sales Creatio helped to solve the challenges Health e(fx) was facing in this short video.
Topics: Results Gained From CRM Service Creatio Sales Creatio Business issues solved with CRM
