Question day: How might You have a better business with CRM?

Today March 14th is "Question Day".  It marks the 135 anniversary of the birth  of Albert Einstein, a life-long champion of questioning and curiosity. He stated the importance of asking a good question lead to better answers.

“If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask… for once I know the proper question, I could solve the problem in less than five minutes.”- Albert Einstein

People successful in business know that questioning is a critical starting pointing of problem solving and innovation.  So with that in mind, my question for today is:

How Might You Have a Better and More Engaging Business- with CRM?

It is important to understand that CRM is an enabler of the overall business strategy.  CRM is there to help you get better and better at understanding People: your customers, prospects, you employees, your management team, vendors, your referral sources and your strategic partners.  Also CRM is used to improve your Processes - the way you do things.  Basically, to work smarter doing things more effectively and efficiently.

A CRM system is there really to generate actionable data from its shared and relational database...

• How might CRM reduce the blind spots in attracting, creating, keeping and growing profitable customers?

• How might you discover missed opportunities and focus reps on the most profitable accounts?

• How might you Identify and then put a stop of customer service issues?

• How might your increase engagement of your staff and thus generate more remarkable customer experiences?

• How might your be able to work smarter on the most important clients and opportunities?

• How might you discover trends faster and be able to act faster in marking those strategic decisions?

• How much more will your business be worth with this shared, accessible knowledge of the customer and the defined operational processes that runs the business?

• So how might working with us at Success with CRM Consulting get you going toward a better business and a better life?

Throughout our web site you'll find educational resources that can help you answers these types of questions or simply give us at call to help guide you:  269-445-3001