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Success with CRM Blog

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How to track your CRM Investment

ROI, or Return on Investment, is often top of the mind for company executives. 
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USP - Unique Selling Proposition

USP - Is a way of explaining your position against your competition. It is a way of summarizing and telegraphing the chief benefit
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Why Choose If You Don’t Have To?

The Sage SalesLogix Cloud Advantage Software as a Service (SaaS) or on-premise CRM? You no longer have to choose. With Sage ...
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Your Relationships. Your Information. Your CRM. Your Success.

This week while I was at the Sage Insights Partners conference, there was a major announcement about the availability of Sage ...
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Success with CRM requires planning - using the POST method

Implementing a successful Customer Relationship and Management system requires planning.
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Quickbooks Integration with ACT! - It's a "Home Run"

Easily Integrate Act contact information with QuickBooks There are several add on software products for Swiftpage Act! that ...
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10 Things to NOT do with CRM

You've been reading about CRM.  You think that a customized Customer Relationship Management system is for your business.  ...
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Connect with 80% of Prospects- using Social Media

Say you have 50 prospects in your pipeline. Forty of them participate in social media in some way. So there is an 80% chance you ...
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Can You Really Get Better at Selling?

So you have been selling your products and services for awhile now and have been using a CRM system to track communications, ...
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14 Questions to Ask Yourself When You're Listening-Part II

14 questions to ask yourself when you are truly listening: When people ask themselves questions, they become more involved and ...
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Survey Says...What Your Customers Think

As a business person concerned about what your customer is thinking, the feedback you obtain from a survey can provide valuable ...
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