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Mindful Awareness - Unconsciously Competent

In my coaching and consulting with entrepreneurially minded people we will eventually come across something that they need to be ...
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Good Customer Relationships Trump a Down Economy

In its third Buyer Experience Study, IDC surveyed 213 IT buyers and learned that in 2009, sellers lost many deals due to ...
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Best of Both Worlds - Cloud and On-Premise Infor CRM

In the business world there is a constant desire to improve your business success. 
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Top of Mind Tools for Success with CRM

Words we often hear from prospective clients : "I want to grow my database , qualify my leads, reach my contacts to stay at ...
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Why Working Isn't Working - Like We Want

In the coaching of entrepreneurs and business professionals I come across women and men who begin to look closer at working in ...
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Friday Fun ACT Tips - To Make Next Week A Little Easier

My favorite statement from this week: "I have an OLDER version of ACT! but never used it for more than a phone book with some of ...
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5 Ways to Protect Your Customer Base

You need to protect your customer business in tough times. In the face of retrenchment, it is increasingly costly and time ...
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Do 5 Days of Work in 4 Days - Mindset and Tips

Just before the recent 3 day national holiday I was talking to an entrepreneur and he mentioned that he "had to get 5 days of ...
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Use LinkedIn Effectively- Building Business Relationships

At a recent BNI (Business Networking International) Michiana chapter meeting I was asked to help a business and their use of ...
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Social Media for business - quick start guides

Social media marketing has a lot of moving parts and processes which make it hard to get up to speed. This challenge is only ...
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