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How can your company be top of mind with your customers using CRM?

Success-with-CRM-Make-business-smarter

In our series, Make your business smarter - with a CRM Foundation, we are focusing on a few key questions to get you thinking.  See if these resonate with you.

The introduction starts here.... with "Is there a better way to acquire, retain and develop profitable customers."

In post #2 we answered "How do you maintain a consistent and full pipeline?"

 

Keeping your name in front of clients simply reminds them of the valuable services you provide. How do you reach out to your client community?

  • Do you send valuable communications? 
    • A monthly newsletter by email or print
    • Invitations to industry events of interest
    • A quick email on a trend that would be helpful to their business
    • A thank you card for personal anniversaries and for the years of loyalty.
    • A referral to one of your strategic business partners that would be helpful to them.
  • Have you created an on-line presence?
    • Your Web site using the latest for Inbound Marketing.
    • Tools such as blogs and LinkedIn give you the ability to open up dialogue with your clients. They have the opportunity to comment and give you feedback about your service.
    • A business page on Facebook or forward a Tweet that would be of interest.

 

Next #4: Taking Sales and Service to the Next Level.

 

 Get Started with Success with CRM   to start the conversation or give me a call: 269-445-3001.

 

Related Topic Links:

"Top Line Growth"  and "Selling Smartly" 

"Marketing content improvement",  eMarketing Effectiveness and "Top of Mind" 

Acquire, Retain and  Develop relationship  and "Circles of Success" 

"Compelling Value" , "Value Creation Selling" and "Customer Experience Improvement"

Business Growth Enabler  and "Unique Selling Proposition" 

"Ideal Client"  and "Target market"  

Topics:   Leadership Development Entrepreneurial Mindset Make your business work smarter Business Relationship Development

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