By Julie Cooper on September 30, 2011 at 3:07 PM
Sage may have released the 2012 version earlier this month, but they are still committed to fixing issues in the pervious version 2011!
Sage is pleased to announce that Hot Fix 5 for Sage ACT! 2011 SP1 is now available for download. This hot fix addresses several reported issues found in Sage ACT! 2011SP1. For information and download instructions for Hot Fix 5, please see the following Knowledgebase article:
Sage ACT! 2011 SP1 hot fixes are cumulative, so Hot Fix 5 includes the benefits of all earlier hot fixes for this version. You do not need to apply the earlier hot fixes before applying Hot Fix 5. However, in order to apply Hot Fix 5, you must have already applied the Sage ACT! 2011 SP1 update. Details can be found in the Knowledgebase article referenced above.
Link Includes Link to Hot Fix Download
Hot Fix 5 for Sage ACT! 2011 SP1 is designed to resolve the following issues:
- After entering\editing data in the company list view, you are unable to save due to a recurring error “Unable to continue in ACT! without saving the company name.”
- When importing information into another database using the default mapping and merge options, you see that first, middle, and last names are not mapping correctly.
- You add an attachment to the Contacts, Groups, Companies or Opportunities documents tab, and see that the tab fails to display the attachment correctly.
- When a Sage ACT! v2011 remote edits a document previously synced from the parent site, changes fail to sync back to the parent.
- After setting up an email system to use Sage ACT! 2011 email, the option to attach existing email to contacts, companies, or groups is unavailable.
- When you enter a company name that exceeds the length of the company name field, the company name is truncated.
- When you enter a contact name that exceeds the length of the contact name field, the contact name is truncated.
- When you run the Gross Margin by Product report, you notice that the calculation for Total Cost is incorrect.
- You see that Microsoft® Outlook® takes a long time to load when the Sage ACT! address book has been added and Exchange Cache mode in Outlook has been disabled.
- You are using a localized version of Sage ACT! and see that umlauts are stripped from the content of any email that also contains a graphic.
- You are using remote database synchronization and see that record information is not being exchanged correctly when changes are entered to the same record at both the parent and the remote sites during a single sync cycle.
- You see that attachments with file names exceeding 15 characters are stripped from email messages received using the Sage ACT! Email client.
- You notice that Keyword search fails to return all expected records.
- Your database contains one or more custom entities that include spillover tables and the following error displays when running a query on one of those tables: “Ambiguous column name ‘EventsID’.
- You have edited a template in your Sage ACT! Premium (access via web) database and are unable to save the template to a public directory.
- You see that attachments with names that exceed 15 characters are stripped from email messages sent using Sage ACT! email.
- You are using a localized version of Sage ACT!, and see that the Maximize button in the Keysearch window is unavailable.
- You are using Sage ACT! with Microsoft® Windows® 7 and Microsoft Office® 2007, and see performance degrade after sending an email through Sage ACT! to a contact and then creating or clearing an activity.
- You are using Microsoft Outlook Integration with Sage ACT! and see performance degrade after sending an email to a contact, opening the calendar, and then opening the task list.
- You are using Sage ACT! 2011 Service Pack 1 with Microsoft Word 2007 or 2010 and notice that the Quick Print function in Word 2007/2010 is disabled.
- You have cleared the Allow history creation for email sent from a user of this database to another user option (Tools>Preferences> Admin), but find that email sent to other users incorrectly adds files to the attachments folder.
- You are using Sage ACT! 2011 Service Pack 1 with ACT! Email and see the options to attach a file or a photo are unavailable.
- You are using Sage ACT! Premium for Web and, after using Lookup to find a group of records, you see that the Contact Detail page is blank, you are unable to page through the Contacts returned in the lookup, and returning to the Contact List view causes you to be logged out of the database.
- You are using Sage ACT! Premium for Web and are unable to change Record Creation options in the Web Client. You are using an English language version of Sage ACT!, but the new Data Chart properties display French options.
- You are using Sage ACT! with Outlook Integration over Terminal Server and see an error if more than one Sage ACT! user is logged in.
- You are using Sage ACT! Premium 2011 (access via web) with Microsoft® Outlook® integration enabled and notice that Sage ACT! is not listed as an available address book in Outlook.
- You are using Sage ACT! Premium 2011 (access via web) and see a distorted view when attempting to customize columns in the Contact List.
- You have applied the SP1 update to Sage ACT! 2011, made a copy of your database via the File > Save Copy option, and see unexpected error messages when attempting to set your duplicate checking options in the copy of the database.
- You have applied the SP1 update to Sage ACT! 2011, made a copy of your database via the File > Save Copy option, and see unexpected error messages when attempting to delete a user account in the copy of the database.
- You have applied the SP1 update to Sage ACT! 2011, have remote databases, have setup Outlook Contact Synchronization, and are seeing data inconsistency between the Publisher database, Remote databases, and Outlook when synchronizing.
- You have applied the SP1 update to Sage ACT! 2011 and are now unable to use the Outlook Add-In for Sage ACT!.
This hotfix (including any software and related documentation) is provided "AS IS". Sage disclaims all express or implied warranties of any kind with respect to the utility, including but not limited to, any implied warranties of merchantability or fitness for a particular purpose. By downloading this file you agree to these terms.