Building Loyalty Through Customer Experience:
Learn how to improve your business results by changing how you deal with customers. Join Bruce Temkin, Managing Partner of the Temkin Group, as he explores:
- What is the customer experience?
- Why does it matter?
- How can you improve your company's customer experience?
Plus, get a firsthand account of Sage's journey to enhance its customer experience from Sage Chief Customer Officer Doug Meyer.
Running Time: Approximately 1 hour Register Here for Schedule ID: 5726 View Now:
This demo was recorded from a live session held September 2010.
How to use Sage SalesLogix to Provide a Better Customer Experience
This webcase will detail many ways you can use Sage SalesLogix to ensure your employees are empowered to provide the best possible customer experience.
Led by Jason Askelson, Director of Professional Services with Sage, it explores:
- How to empower your employees who interact with customers and prospects.
- Understanding the Customer Portal and Customer Service process.
- Solving issues using Knowledgebase and Speedsearch.
- Checking tickets, invoicds, and orders.
- Making the most of Opportunities and follow-up sales activities.
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