Q: What are the main reasons a business would want to move their CRM solution in the Cloud?
A: Having Sage host software and hardware in the Cloud for businesses helps them minimize IT costs and involvement since Sage provides world-class support for them. Cloud solutions are also appealing because they eliminate capital expenditures with flexible, subscription-based licensing options.
Q: Are there any new features included with this release?
A: Yes the following features will be available Sage SalesLogix Cloud Phase 1 launch (v7.5.3). These features will be available in Sage SalesLogix on-premise in the next release anticipated in fall 2010.
This cloud release offers some enhancements such as desktop integration, a new Web administrator tool, role-based security for the Web Client, and sleek new widgets for the newly refreshed personal workspace tabs.
Q: Is my data secure?
A: Yes, the environment has been setup with numerous security measures such as SSL, locked down firewall ports, and a hardened Windows OS.
Q: Are there any issues with licensing Microsoft Windows OS and Office?
A: No. Windows licensing is included in the offer, and MS Office licensing is handled at the client machine.
Q: How do you maintain the operating environment? Is it through the RDP connection?
A: Yes, Sage will perform backups, monitoring, and some aspects of DB and OS maintenance.