Business Process Management - Workflow
TaskCentre for Sage SalesLogix

Taskcentre-SalesLogixTaskCentre v4.5 is a powerful suite of Business Process Management  (BPM) technologies that 'loosely couples' business applications enabling organizations to automate virtually any employee-driven business process.

The TaskCentre BPM Suite leverages the powerful capabilities of Sage SalesLogix to bring people, systems and information together within an organisation through the acquisition, manipulation, dissemination and integration of information; offering a generic approach to automated processes specifically designed to meet precise business requirements.

TaskCentre for SalesLogix offers a unique state-of-the-art Business Process Management (BPM) Suite for the market leading Sage SalesLogix solution; enabling organizations to cost effectively build, operate and maintain any number of automated processes.

Popular business processes CRM professionals have automated include:

• Event-Based E-mail/SMS Marketing Shots
• Sales Reports
• Literature Request Fulfilment Processes
• User E-mail Archiving
• Sales Representative Performance Reports
• Creation and Distribution of Welcome Packs 

What is TaskCentre?

View a first hand overview of the TaskCentre system:

 

What is Business Process Management (BPM)?

Business Process Management in broad terms is the automation of those employee activities that cost the company valuable time and money. All businesses today are dependent on people extracting, formatting and distributing business information from business applications. Yet, people have physical limitations, they are prone to illness and unfortunately make mistakes.

TaskCentre-People-Systems-Information-SalesLogix

 

Business Process Management technology is the IT industry's response to the problems created by employee-dependant applications. Directors, managers, suppliers and customers expect instant responses to real-time commercial interactions and business process management technology leverages all the organization's I.T. systems by creating a real-time, responsive infrastructure.

Common uses of Advanced Business Alerts:

TaskCentre-Advanced-Business-Alerts

 

Why are Organizations demanding TaskCentre(R)?

Organizations are demanding Orbis Software's Business Process Management (BPM) Suite, TaskCentre®, because of its proven ability to immediately reduce operational costs and substantially increase productivity. All company applications present the employee with an 'opportunity' to do something i.e. run a report, escalate an issue or produce and deliver compliance documents, but with TaskCentre® these procedures are dynamically triggered and achieved, without fail and to company rules or policies. Indeed, with customers expecting richer information, accountability becoming increasingly important and departmental workloads outstripping physical resources, companies are now strategically automating their critical business processes to increase productivity, save time and reduce costs.

TaskCentre-Sage-SalesLogix-Resource-Center

The Power to Make It Happen

By leveraging data and functionality provided by existing applications, automated business processes can be created and implemented without having to alter the underlying configuration of a company’s applications or IT infrastructure. TaskCentre merely uses these applications as information services and workflow trigger points.

Automated Product Inquiry Management example:

TaskCentre-Automated-Work-Flow

 

Creating or re-creating an automated business process is achieved via any PC on which TaskCentre is installed through its intuitive and logical Graphical User Interface (GUI). This GUI enables an administrator to automate common employee-driven processes, such as creating and sending end-of-week sales reports, by simply dragging and dropping Tools into a sequence that emulates the employee process, i.e. Schedule Tool (EVENT), ODBC Tool (INPUT), Run Crystal Tool (FORMAT) and Send SMTP Tool (OUTPUT). 

 

TaskCentre-Components-Success-with-CRM

Alternatively, discover more about the Business Process Management Solutions (Workflow, Data Services & Integration, Document Automation, Subscriptions and Requests, Web Content Publishing, and Advanced Business Alerts) that you can quickly and simply add to your application. 

Operational use of Orbis TaskCentre